We fired our last IT company because the were losing the "personal" touch we wanted while increasing fees. When researching for a new provider I invited 4 different companies in to discuss our IT needs and H2o was by far the provider of choice. Since hiring them, we've been very happy with the high quality of service that we receive on a daily basis. They have been professional, friendly and quick to respond to any queries or issues. They always try to explain things in layman terms and support the team on IT and non-IT queries. I would not hesitate in recommending H2o to anyone considering using your services.
Thanks to H2o Networks that arranged a 100K grant for all our care homes to have electronic medical records.
In 2013 we decided to outsource our IT completely with H2o Networks with an annual saving of 33%. This has proven to be faster and more cost effective than our previous in-house IT. With H2o, it’s the personal touch, the team give us the impression that we are their only client and we always get an immediate response even at 12:15 at night?
Over the last 7 years as we have expanded to 60 care homes, Adam and H2o’s phenomenal team have been on hand to advise on care regulations and ensure our systems are protected from attacks.
H2o Networks are by far the best IT company that I have come across in all my years of working in Care. I would highly recommend Adam and H2o Networks to any potential client.
H2o is, without doubt, a lifesaver. I was at the point of having a meltdown over not being able to open a document I had been working for over a month that was critical for CQC. They were able to recover the document saving me countless hours of stress and work. For that I'll be forever grateful!
We outsourced our IT support to H2o Networks; since then our business has grown significantly, and H2o has been their for us throughout the entire journey, scaling with us and taking full ownership of IT. I have been pleasantly surprised with the amazing support that we have received through our continued growth; every one of our employees can work without interruptions and fussing over IT. Just as important, they have been able to ensure we stay compliant with new regulations have been rolled out. facilitating our ICT services and giving us peace of mind to focus on delivering the best possible care to our residents - that has been invaluable. I have no hesitation recommending H2o!
As the lucky person to have been made responsible for our IT systems over the years, I have spent many a weekend overcoming problems created by numerous so-called “IT specialists”. The problem had always seemed to be finding someone who really knew what they were talking about and genuinely wanted to help is use our IT to improve our business. Finally, after a particularly fraught month, I had the absolute pleasure of being introduced to H2o Networks, an IT company who don’t waste my time telling me how much they know or trying to blind me with jargon, but just on and do the job. You are a truly dedicated team, a rare find, who in addition to keeping our systems working efficiently, continually endeavour to improve our operation with the use of ever developing IT systems. I wouldn’t hesitate to fully recommend H2o Networks and am more than happy to convey this to anyone who is considering using your services.
I would have no hesitation in recommending H2o Networks to any Care Group looking to have their IT systems supported and improved. Thanks to their co-managed IT approach, we were able to reduce our IT overhead considerably while keeping the same level of very high service and support services - a process that took only a week and was completed without any delays or issues. Our systems are compliant, much improved and just work faster. Adam and his team are always available to get things done and genuinely interested in how they can support us with minimum of fuss. The best compliment I can give them is that they make us feel that we are their only client. If your on the fence, just give them a go, you wont regret it.
How To Improve Your
CQC Rating To Outstanding
Find Out How Draycott Nursing and Care used technology to improve their CQC rating to Outstanding in January 2019