First Class IT Support, H2O Total Care
Providing fast & proactive IT support so that you can focus on your business
We know that when your team has an IT problem, you need help fast!
Our fast and friendly IT support team is here to handle all of your day-to-day IT support needs so that when something breaks (e.g. Computer Issues, Internet Issues, Software crashing, etc.), you get back up and running as fast as possible.
- FAST RESPONSE – Guaranteed 1 Hour or Less Response Time for Emergencies
- Friendly IT Support Team that helps in Plain English – No More Confusing Tech Jargon!
- 24×7 After Hours IT Support Also Available – We know that issues can happen during nights and weekends too
Proactive Technology Management
You know what’s better than responding fast to IT issues? Preventing IT issues from happening in the first place!
Our team has an award winning highly proactive approach designed to dramatically reduce IT issues at your business. We know that IT issues can be very expensive and waste a lot of time, so we’ve spent years refining our extremely proactive approach to ensure that our clients have as few problems as possible and can consistently avoid many of the IT headaches that other companies go through.
Ongoing Proactive Monitoring
Making sure we proactively detect issues as fast possible, many times before it even becomes an issue for your team
Ongoing Network Health Checks & Maintenance
Always looking for opportunities to improve your environment and reduce issues.
Managed Backups
Regularly protecting your data to help reduce the chances of data loss!
Technology Consulting & Planning
Failing to Plan is Planning to Fail.
Truly being proactive requires ongoing planning and budgeting, but your technology plan can’t be “one size fits all” and has to be customized to the unique needs of your business.
Our experienced consultants will work with your team to make sure we understand your business needs and goals. Once we have a good understanding, we’ll then help you build a strategic technology plan and budget that lines up with the goals of your business, ensuring that your technology can always keep pace with your business needs.
By aligning technology with your business goals, our holistic and consultative approach empowers you to make better business decisions and remove bottlenecks so that your business can move faster while reducing issues and risks.
Continual IT strategy planning is a foundational investment to your success that ensures your technology regularly evolves along with the needs of your business and is a core component of our IT Support Services. This is why so many businesses trust us to help bridge the gap between their technology and their business goals.
Cybersecurity Protection that Helps You Sleep at Night
It’s no small task to be responsible for the livelihoods of your clients and your employees. They trust in you to keep their data secure, and yet you probably don’t feel equipped to handle that on your own.
- Comprehensive holistic approach to cybersecurity
- Certified cybersecurity professionals
- Advanced virus & ransomware protection
- Advanced email & anti-phishing protection
- Ongoing user security awareness training for YOUR staff
Let us Help Support YOU
From IT Support to Cybersecurity to IT Strategy & Planning, we deliver the IT services needed to help keep your business up and running. Our team will work with you to truly become your strategic IT partner and trusted advisor so that we can help you reach your goals.
Experience the Difference
- Fast & Friendly IT Support
- Less IT issues and less downtime
- Better protection & reduced risks
- Regular strategic IT guidance
- Predictable IT spending & budget planning
H2o delivers results that completely eliminate 97% of day to day problems that you experience with your computer network which can be fixed easily and inexpensively with a regular day and night care for a flat rate monthly subscription.
All the IT Support London that your business needs for one monthly subscription that includes unlimited remote, telephone, and on-site technicians without the hidden extras.
Call our technicians directly and we will remote into your systems from immediate to within 30 minutes to fix it there and then to minimise frustration and wasting your time.
You can call and bug us as many times as you like for advice, remote support or to install a new user, it is all included, even on-site work to change or upgrade a computer.
Eliminate the frustration of dealing with multiple suppliers that seem to blame each other and never get to the root of the problem or take responsibility. H2o manage this for you so your staff do not waste time calling and holding for third party software, printer and copier suppliers, we do it for you.
Yes we even cover Directors, Partners and Associate homes as part of the main IT Support Cover so you have business grade IT Support at home. We cover your home office as well as the kids and family computers to ensure they are working and free from errors.
Our systems come with remote access as standard, which means iPads, iPhones, blackberries, outlook web mail and remote access to your system all comes as standard and included.
We’ll take the hassle and worry out of IT Support Services for you and because all our backup is guaranteed you won’t have any network down in the middle of a busy day.
How To Improve Your
CQC Rating To Outstanding
Find Out How Draycott Nursing and Care used technology to improve their CQC rating to Outstanding in January 2019